Delivery

We want to keep our deliveries simple, prices low and offer schedules to suit all purposes.

If the products you’re ordering are all in stock and the order placed before 4:30PM your order will be despatched the same day.

On Cable which is offered on a 'cut to length' service it is always best to call to check if this can be dispatched same day. On busy days production may not be able to make cuts after 3pm.

Delivery costs to UK Mainland addresses are as follows:

  • Next Working Day Delivery - £5.95+VAT, Orders over £100 (ex VAT) FREE
  • Economy Delivery (1-3 Days) – £3.95+VAT, Orders over £40 (ex VAT) FREE
  • Super Saver Delivery (4-5 Days) – £2.50+VAT, orders over £20 (ex VAT) FREE
  • Pre-Noon Delivery (7am-12 Noon) - £15.00+VAT (This service is Mon-Friday Deliveries)
  • Pre 10.30 Delivery (7am-10.30am) - £25.00+VAT (This Service is Mon-Friday Deliveries)
  • Sat Morning Delivery (7am-12 Noon) £35.00+VAT
We are unable to offer times deliveries at the moment (Pre-Noon, Pre10.30 or Sat Mornings). Couriers are experiencing very high volumes of deliveries and whilst the majority of Next day deliveries arrive without a problem, this service is NOT guaranteed.


Delivery costs for the Scottish Highlands and Islands are as follows-
  • Courier Express Deliver (1-3 Days) £12.95 +VAT
  • Courier Saver Delivery (2-5 Days) £6.95 +VAT
  • Small order Postal Service (2-4 Days)  £3.95 +VAT  Please note this service is only available on oders unde £20 (+VAT) and is not Applicable for Scottish Islands orders

In some areas of the UK Next day or timed deliveries are not available. If there is going to be a delay, we will make the customer aware as soon as we are informed.

Delivery Costs to Ireland, Northern Ireland, Channel Islands, Isle of Man & Isle of Wight and are as follows:

  • Express delivery (2-3 Days) - £12.95+VAT. Orders over £150 (ex VAT) Free
  • Saver delivery (3-5 days) - £6.95+VAT. Orders over £100 (ex VAT) Free

International orders are generally received in under 5 days.

Deliveries are usually made by a courier service, which will require a signature on delivery, please ensure someone will be available to check and sign for your goods.

There may be additional charges for large and heavy items that require delivery to certain outlying areas. We will always inform you of these shipping charges prior to despatch.

Certain deliveries of heavy and large items and deliveries to off-shore and outlying areas are exempt from next day shipping.

Please Note - We do not process orders at the weekend or on any bank holidays. Any orders placed during these times are processed on the Monday (or the first day back after the Bank Holiday). All deliveries, schedules and timescales are made on a ‘best endeavours’ basis, we cannot accept any liability or costs for late delivery of orders.

Our main warehouse is in Brintree, Essex. Most items are shipped form here, on some occasions we do send certain items from different warehouses so if ordering multiple items they may arrive seperatly.  Should this be the case we will do try to notify you if there is to be miltiple deliveries.

If your goods have not arrived when you are expecting them and we havent advised otherwise, let us know and we will send the tracking or POD to confirm delivery. Please contact us within 14 days (7 days on Next Day or timed orders) of order placed, after this time it is not possible to request further information from the courier and if the goods as shown as delivered then we can not be held responsible.

Excellent
4.8 / 5
6393 Reviews
Thomas 
I was very pleased with Cable Monkey. The prices were very competitive, my package came quickly and they have a wide range of products.
1 day ago
John 
Excellent service and good price
1 day ago
Ryan 
Order was delivered promptly. Called for some advice and person on the other end of the phone was helpful and directed us to the info/tech PDFs on the website. All round positive experience.
2 days ago
Cat6 Price Drop